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What's New

SilverLining Partners proudly announces 3 new executive team members to assist SLP in its RFID/UID initiative. John Cumberton, Don Lawson and Tim Kennedy will provide assistance in various capacities to ensure professional design, timely delivery and total client satisfaction.

SilverLining Partners and RFID Processes LLC have completed a joint agreement to offer a full suite of RFID and UID engineering and process services to large corporations and their small – medium manufacturing suppliers to meet compliance standards for DoD and/or the Enterprise. RFID Processes is a Veteran Owned business located in Norwalk, CT. Vermont Technology Group will also join the team to provide database and programming services .

SilverLining Partners has joined General Physics Corp as a Seaport E subcontractor effective January 2006. Silverlining will support GP in various multimedia, CBT tasks for the Navy.

Dedicated. The largest IT Service Company in Connecticut has engaged John Pugliese to provide sales channel management in 2006. This is a follow-on to an extensive sales and marketing SLP audit completed in early 2005.

SilverLining participated in two conference/exhibits in November 2005. In Tennessee, SLP participated in AFSMI World Conference. In Rhode Island, SLP participated in the Disabled Veteran Business Forum and display at the Naval Station Newport.

SilverLining Partners completed in November 2005 “sales force performance benchmarking" for a new product launch for a leading east coast pharmaceutical company. SLP was also the Project Manager to bridge the data application group and sales management.

SilverLining Partners has delivered 4 SCORM 1.2 ICW courses to EG&G, completing the total project in July 2005. The effort was for Submarine On-Board Training (SOBT) in Groton, CT.

Tom Bednarczyk was re-appointed by the Administrator of the SBA, to its Advisory Committee on Veteran Business Affairs.  He serves as the Vice Chairman. The Committee is an independent source of advice and policy recommendations on veteran’s business issues to Congress and the President. 

Of Interest

"At the same time, customers are looking harder at the business value they will receive from a particular service and looking for firms to deliver on what they promise."

Services Revenue
June 2002

Service Solution Delivery

Today's network infrastructures directly support (and impact) corporate business objectives and tactics; making many service requirements mission-critical. The agreed-to approach to supporting your infrastructure is crucial, especially where your business functions meet your customer’s needs in real time. Combining the right level of internal and outsourced resources into a seamless delivery solution is potentially daunting to those not familiar with the industries offerings, definitions and opportunities.

SilverLining recognizes the inevitability of requiring multiple service providers to support your desktop, network, server, application, wireless and net security needs. That is why we developed our Technology Delivery Service (TDS). Our service is the custom integration of multi-vendor/multi technology support solutions into a unified delivery structure that is seamless to a network user and built-to-order for the User's IT department. The service is managed 7x24 as an outsourced contract by SilverLining Partners.

We create a solution that pulls all the pieces together, no matter how complicated the tools and processes become. It's called "service integration". Simply installing technology and taking steps internally to fix it when it's broken is no longer an effective approach. Specifically, SilverLining will do the following.

  • assess your network care needs and internal capabilities.
  • evaluate both user satisfaction and the cost effectiveness of your current providers.
  • develop and recommend key service solutions (installation, maintenance, remote network monitoring) considering: current vendor(s) evaluation, corporate ROI objectives, cost-impacting contract terms and target measurements.
  • find the best match between a "best of breed" solution and your key requirements. We will contact, evaluate and select key technology-experts or vendors to assist you in achieving the most cost effective networking support program available.
  • provide direct service products such as consultants and engineers based on most leading manufactures products.

In some cases, your solution may require only short-term, subject matter engagements. SilverLining Partners has access to highly qualified networking experts capable of being instantly productive to assist you through a demanding networking project. Their skills range from desktop expertise to wireless networking and network security.

Lastly, each month, we will collect relevant support data from the solution providers and provide to you a report card of their efforts. We will focus on any shortfalls, ensuring proper recovery plans are put in place to meet your operational goals.

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